FAQs

1. How do you pronounce Jääde?

Pronounced as “Yah-Dey”, Jääde brings together the coolness of ‘ice’ (Jää’) and energy of ‘spring’ (lahde) in a dance of duality.

2. Where is Jääde water from?

All Jääde water is sourced from the aquifer that sits deep beneath Finland’s majestic Salpausselkä Ridge which was formed more than 10,000 years ago during the Ice Age. Jääde water is 100% packaged directly from the source in a state-of-the-art factory situated in the City of Lahti, Finland.

3. What is so unique about Jääde water?

Our water is filtered naturally by the ridges of Salpausselkä and is drinkable as such. It does not require any form of purification to ensure you only get what the nature gives. Not only that, our aquifer is hidden and protected underneath one of EU’s leading environmental and sustainable city, Lahti, which was awarded the European Green Capital of 2021.

For more information on City of Lahti, visit https://greenlahti.fi

4. What is Spring Water?

Spring water is water that has been naturally filtered by the earth. In our case, Jääde water is passed through the crystalline bedrock which provides the best natural filtration one can ask for.

5. What is the mineral content of Jääde water?

6. Why Bag-In-Box?

Bag-in-box is one of the best and most sustainable packaging solution in reducing the overall supply chain footprint. A study conducted in 2018 in Life Cycle Assessments (“from cradle to grave”) clearly shows that Bag-in-Box has the best results in terms of lower carbon footprint. Not only that, the design of Bag-in-Box will maximize the protection from air to retain the freshness of our water.

7. What is the shelf life for Jääde water?

Jääde is best consumed within two years of the packaging date. The “best before” date can be found on all our packaging.

8. When will my order be delivered?

Our delivery schedule is Monday, Wednesday, and Friday (excluding public holidays) from 12:00 pm to 6:00 pm.

We will use Ninja Van for delivery, and you will receive delivery details such as a tracking number for your parcel. Delivery typically takes 1-3 working days.

9. What is the minimum number of boxes per trip to qualify for free delivery?

The minimum is 4 boxes per trip. If you order in bulk, we can arrange separate deliveries according to your request.